Lux answers every call, books every appointment, handles every cancellation, and upsells your retail line on every interaction. 15 minutes with our team and we will show you exactly what that looks like for your chairs.
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Most salons go live in under a week. Let's talk about what Lux would look like booking your chairs around the clock.
📅 Book a Discovery CallLux answers every call, books every appointment by stylist and service, handles cancellations and rebookings, and upsells your retail line before the client hangs up. No chair sits empty. No call goes to voicemail.
What Lux manages
Lux handles every touchpoint between a client call and a confirmed appointment, across every stylist, every service, and every time slot.
Books by stylist, service type, and availability in real time.
Matches clients to the right stylist based on specialty and request.
Hair type, color history, allergies, patch test status all captured.
Handles cancellations gracefully and fills the slot from your waitlist.
Recommends products based on service booked before the call ends.
From the first call to the Google review prompt after the appointment, Lux handles the full client journey with the warmth of your best receptionist and the precision of a booking system.
Lux books in real time by stylist, service type, duration, and availability. Clients can request their regular stylist or be matched to someone new based on specialty and open slots.
Real-time availabilityHair type, texture, current color, chemical history, scalp sensitivity, allergies, and patch test status all collected conversationally. Every stylist walks into the first appointment fully briefed.
Complete profileLux handles cancellations without losing the client. She captures the reason, offers the next available slot, and activates your waitlist to fill the gap. No chair sits empty after a last-minute cancel.
Waitlist activationAfter booking, Lux recommends the right products for the service the client just scheduled. Color-treated hair gets recommended color care. Keratin treatments get smoothing serums. Every call adds retail revenue.
Automated upsellLux sends confirmation with stylist name, service, time, and parking or location details. 24-hour reminders cut no-shows. All messages matched to your brand voice.
No-show reductionAfter every completed appointment, Lux sends a personalized Google Maps review request. Happy clients receive it while the experience is still fresh. Your star rating grows on autopilot.
Reputation autopilotLux sounds like the best front desk coordinator you've ever had. She knows your menu, your stylists, your products, and your clients. She books with confidence, handles difficult cancellations with warmth, and always ends the call with a confirmed appointment or a waitlist spot.
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Lux is listening…
Try the booking flow Lux runs on every call, from service selection to confirmed appointment.
"Lux books our chairs at 11pm when we're all asleep. I came in on Monday to three new clients booked over the weekend, all with complete intake forms already filled out."
Salon Owner, DC Metro Area