Glow answers every inquiry, pre-qualifies every consultation, delivers pre-care instructions automatically, and upsells your membership on every call. 15 minutes with our team and we will show you exactly what that looks like for your practice.
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Want Glow at your med spa?
Most med spas go live in under a week. Let's talk about what Glow would look like handling your consultations and membership calls.
📅 Book a Discovery CallGlow answers every inquiry, books every consultation, delivers pre-care instructions before the client arrives, and upsells your membership plan on every single call. No missed appointments. No unprepared clients. No revenue left in voicemail.
What Glow manages
From the first inquiry call to the post-treatment follow-up, Glow captures skin concerns, recommends treatments, schedules the consult, delivers pre-care instructions, and introduces your membership plan.
Treatment interest, skin concerns, availability preference and provider match all captured before your team picks up.
Fine lines, hyperpigmentation, acne, dryness, skin sensitivity and treatment history logged automatically.
Personalized care instructions sent the moment the consultation is confirmed.
Glow introduces your monthly plan on every call, at the moment of highest client intent.
From first call to post-treatment follow-up, Glow handles the entire client journey with the warmth of a senior aesthetics coordinator and the precision of a clinical intake specialist.
Glow captures treatment interest, skin concerns, preferred provider, and scheduling availability. Every consultation arrives fully briefed so your providers can focus on the client, not the intake forms.
Fully briefed consultsFine lines, hyperpigmentation, acne, rosacea, dryness, sensitivity, and previous treatment history all captured conversationally. Glow builds a complete skin profile before the client walks in the door.
Complete skin profileThe moment a consultation is confirmed, Glow sends personalized pre-care instructions based on the treatment booked. Sun avoidance, skincare pauses, medication disclosures, and arrival reminders all automated.
Instant auto-sendAfter each treatment, Glow sends a personalized post-care protocol, product recommendations, and a follow-up booking prompt. No client leaves without knowing exactly what to do next.
Follow-up automationGlow introduces your monthly membership at the peak of client intent, before the consultation ends. She knows your tiers, your perks, and how to position the value for a first-time caller versus a returning client.
Revenue per callGlow reaches out to lapsed clients, confirms upcoming appointments, captures cancellation reasons, and fills open slots from your waitlist before they go empty.
Zero empty slotsGlow sounds like the best front desk coordinator you've ever had. She is warm, knowledgeable, and precise. She knows the difference between a first-time Botox inquiry and a microneedling veteran. She matches tone to the client, captures everything your providers need, and always ends the call with the next step confirmed.
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Experience the two highest-value touchpoints Glow manages on every call.
"Glow introduces the membership after every new client consultation. Our monthly plan enrollment rate has gone up significantly since we stopped relying on front desk staff to remember to mention it."
Med Spa Director, DC Metro Area